| Online Information
and Referral Database
and 211
DESCRIPTION:
The Contra Costa Crisis Center maintains a Web-based database
of Contra Costa human services called the 211 Database. 30%
of the agency listings in this database are specifically for
children 0 to 5.
First 5 Contra Costa also cosponsors 211, a national, toll-free
number where users can find local health and social services.
211 is implemented locally by the Contra Costa Crisis Center.
Calls are answered live 24 hours a day, 365 days a year by
trained information and referral specialists.
PROGRAM SPECIFICS:
| Community served: |
|
Countywide program |
| 2007-2008 Allocation: |
|
$116,596 |
| Contractor: |
|
Contra Costa Crisis Center |
RESULTS:
• Over 670 programs listed in the 211 Database are coded
for the 0-5 population.
• Last year there were nearly 40,000 visits to the
211 Database and 11,613 individual users.
• 211 launched in seven Bay Area counties in February.
As of April 2008, the Crisis Center has received over 5,500
211 calls.
|
